Terms of Service

DULSAI (the “Service”) lets you hold an ongoing conversation with an AI character that keeps a fixed personality. By using the Service you agree to these terms.

Last updated · September 2, 2026

1. What the Service is

  • You choose an AI character or create your own, and you talk with it. The character keeps the personality it was given.
  • What you say stays within your relationship with that character. It does not carry over to another character.
  • You can attach photos to a conversation, and a character can create and send a photo of itself.

2. About the AI characters

  • AI characters are not real people. Every reply and every photo is generated by AI.
  • AI replies can be inaccurate or wrong, and they are not medical, legal, or financial advice.
  • Under our safety rules, some replies and some photo requests may be limited or not produced at all.

3. Who can use it

  • You must be 18 or older.
  • One person, one account. Impersonating someone else, or signing up on another person’s behalf, is not allowed.

4. What you may not do

  • Impersonate another person, or post someone else’s photos or information as your own.
  • Make sexual requests involving minors, or requests that amount to sexual exploitation material.
  • Ask for images that place a real, identifiable person in nude or sexual situations, or that could be mistaken for that person.
  • Use the Service to plan or carry out anything illegal.
  • If we confirm any of the above, we may limit your use or suspend the account. If you disagree, write to us through the channel in section 7.

5. How photos may be used

  • Photos you upload are used only to handle your conversation with that character. They are never shown to other users, never used to create character images, and never used to train models.
  • A photo a character creates and sends belongs to that character, and may be reused for other users who talk with the same character.
  • Character photos are never built from another user’s photos, personal data, or conversations.
  • You may not resell character photos beyond personal viewing, present them as photos of a real person, or use them to impersonate anyone.

6. Free use and subscription

  • Conversations are saved only to an account registered with an email address. Before you sign up you can see the character’s first greeting; to reply, you need an account.
  • On the free plan you receive up to 50 replies a month. Your remaining count is shown in the conversation, and it refills on the 1st of each month.
  • On the free plan you can have one AI relationship and one AI you created.
  • There are two paid subscriptions, both purchasable on the subscription screen in the app. DULSAI Standard gives 3 AI relationships, 3 AI you create, and up to 1,000 replies a month. DULSAI Plus gives 10 AI relationships, 10 AI you create, and no limit on replies.
  • Prices differ by country and currency. The amount actually charged is the one shown on the subscription screen and on the Apple payment sheet.
  • A subscription renews automatically each month. You can cancel at any time in iPhone Settings → Apple Account → Subscriptions, and you keep access until the paid period ends.
  • Moving to a higher plan takes effect right away. The time you have not used on the current plan is credited toward the new one, so you pay only the difference that month; from the next month the new plan is charged at its normal price. Moving to a lower plan takes effect when the current period ends.
  • Changing plan never removes your conversations, memories or the AI you created. On a lower plan you simply cannot create new relationships or AI beyond the free allowance.
  • Payment, auto-renewal, cancellation, and refunds follow Apple App Store policies and procedures.
  • When a subscription ends, the conversations and memories you already have are not removed. You simply cannot create new relationships or AI beyond the free allowance; what already exists stays.

7. Contact and changes

  • Write to jamkankr@gmail.com. In the app, Help and contact on the account screen reaches the same place.
  • When these terms change, the last-updated date is shown on screen. Continuing to use the Service after a change means you accept it.

8. Business information

  • Business name: neowana (너와나)
  • Representative: Kim Nam-soo
  • Business registration number: 735-22-02237
  • Mail-order business registration number: 2026-서울강서-2071
  • Address: 121 Chorongmaeul-ro, Gangseo-gu, Seoul, Republic of Korea
  • Business type: Information and communication / Application software publishing
  • Email: jamkankr@gmail.com