Contact us
Questions about your account, a report you filed, or how your data is handled — write to us and a person will read it.
jamkankr@gmail.com
Write in any of the languages below. One email address handles everything.
- Languages
- English, Korean, Japanese, Chinese, Spanish
- Typical reply time
- Within a few business days
What you can ask about
- Service questions — sign-up, email verification, your profile, city and participating days, how recommendations work.
- Reports — following up on a report you filed, or reporting someone when you cannot reach the in-app menu.
- Account and data — deletion, correction, or what personal data we hold about you.
- Bugs and payment-free issues — anything that looks broken or behaves unexpectedly.
What to include
- The email address you signed up with, so we can find your account.
- What you expected to happen and what happened instead.
- The city and the date of the session, if your question is about a recommendation.
Account and data requests
- You can delete your account yourself at any time: profile screen → Account → Delete account. It removes your profile, photo and login permanently.
- To ask what personal data is held about you, or to request correction or erasure, email us with the subject “Data request”.
Reporting someone
- The fastest way to report abuse is inside the conversation: open the safety menu and choose Report. That sends us the context automatically.
- We review every report and take the action it calls for. Blocking takes effect immediately and permanently ends contact.
- You can see and undo your blocks any time from the profile screen, under Blocked users.
- If you cannot access the app, email us instead and describe what happened.
App version · 1.1.0